Certification Bodies are responsible for the timely and accurate completion of audit information & will administrate all changes to audit content & status. The BRC does not add or edit any audit content.
For BRC Suppliers


1. To query your own audit document availability, accuracy or content
Or
2. To request adjustments to previously administrated audit documents including reports & certificates
Please contact your auditing Certification Body directly
3. To request a username and password to access the Directory, please complete this form link (Suppliers only)

4. To request a BRC Supplier Logo, please complete & submit this form link (Suppliers only)
5. To ask your BRC audited suppliers to share their audit documents with you on the Directory, contact them directly asking them to tick your company name in the sharing list

6. If you require technical assistance using the Directory, please contact submissions@brcglobalstandards.com

7. If you would like to discuss the content or application of the BRC Global Standards, please contact
enquiries@brcglobalstandards.com

8. If you would like to report or query audit document fraud;
To submit an audit document you suspect to be fake or otherwise fraudulent, please contact submissions@brcglobalstandards.com, attaching document in question
Directory service level & procedure

All Directory access & logo requests must be submitted via the forms listed above, & will not be accepted via email
The Directory Services team verify all user access & logo requests prior to issuing credentials

If you are not named on an audit document, your access request must be endorsed by someone who is
The Directory Services team cannot amend any audit or certificate content and will defer any requests of that nature to the auditing Certification Body

The Directory Services Team opens Monday to Friday, 9.00am to 17.00pm GMT. Requests received outside of those hours will be processed the next working day & in order of receipt
All requests are assessed & fulfilled where possible by 17.00 on the working day of receipt. Please do not re-submit requests within a 24-hour period
The Directory services team can respond to requests in English or Spanish (subject to resource)

Specifiers and retailers
For further information about using the Directory to securely receive and review BRC supplier audit data, please contact submissions@brcglobalstandards.com